Book a Discovery Call Solutions industries ManufacturingFinancial ServicesRetailEnergy & UtilitiesConstructionTransportation & Logistics functions Supply Chain ManagementFinance and RiskSales & MarketingEnterprise Intelligence featured solutions Enterprise Intelligence AssistantSales Prospecting SolutionAI-Powered Mentor MindsetInvoice Matching and Reconciliation All Solutions Platform PRODUCTS Platform OverviewDesignConnectImplementGovernTechnology Integrations capabilities Context EngineSkillsCompounding IntelligenceEvaluation & AI OpsPricing featured Every Business Deserves Real AI Transformation Learn More CustomersPartners About CompanyTrust CenterNewsroomEventsCareers Resources Resource HubBlogsGuidesVideosCase StudiesOne-pagersWebinars Book a Discovery CallComplimentary 30-min call to assess fit SR. AI ENGINEER (CUSTOMER FACING) – LATAM Remote - LATAM·Engineering Apply now ABOUT US RapidCanvas is a pioneer in hybrid enterprise AI. We combine autonomous agents with human expertise to make enterprise-grade AI accessible. We are the trusted partner for transforming businesses by unlocking the hidden value in data. We deliver measurable outcomes 10X faster and at 80% lower cost. We partner with industry leaders in manufacturing, retail, financial services, and infrastructure. WHO WE ARE LOOKING FOR We are seeking a highly motivated and skilled AI Engineer. You will have strong fundamentals in applied machine learning. You will have a passion for building and deploying production-grade AI solutions for enterprise clients. You will be a key technical expert and the face of our company. You will directly interface with customers to design, build, and deliver cutting-edge AI applications. This is a customer-facing role. It requires a balance of deep technical expertise and excellent communication skills. This position is based in the LATAM region (remote, region-wide), serves customers across Latin America, and reports to the LATAM Sales Director. ROLES & RESPONSIBILITIES DESIGN & DELIVER AI SOLUTIONS * Interact directly with customers. * Understand their business requirements. * Translate them into robust, production-ready AI solutions. * Manage AI projects with the customer’s vision in mind. * Build long-term, trusted relationships with clients. BUILD & INTEGRATE AGENTS * Architect, build, and integrate intelligent agent systems. * Automate IT functions and solve specific client problems. * Use expertise in frameworks like LangChain or LangGraph to build multi-step tasks. * Integrate these custom agents directly into the RapidCanvas platform. IMPLEMENT LLM & RAG PIPELINES * Develop grounding pipelines with retrieval-augmented generation (RAG). * Contextualize LLM behavior with client-specific knowledge. * Build and integrate agents with infrastructure signals like logs and APIs. COLLABORATE & ENABLE * Work with customer data science teams. * Collaborate with other internal Solutions Architects, Engineering, and Product teams. * Ensure seamless integration of AI solutions. * Serve as an expert on the RapidCanvas platform. * Enable and support customers in building their own applications. * Act as a Product Champion, providing crucial feedback to the product team to drive innovation. DATA & MODEL MANAGEMENT * Oversee the entire AI project lifecycle. * Start from data preprocessing and model development. * Finish with deployment, monitoring, and optimization. CHAMPION BEST PRACTICES * Write clean, maintainable Python code. * Champion engineering best practices. * Ensure high performance, accuracy, and scalability. KEY SKILLS REQUIRED EXPERIENCE * Minimum 5+ years of hands-on experience in AI/ML engineering or backend systems. * Recent exposure to LLMs or intelligent agents is a must. TECHNICAL EXPERTISE * Proficiency in Python. * Proven track record of building scalable backend services or APIs. * Expertise in machine learning, deep learning, and Generative AI concepts. * Hands-on experience with LLM platforms (e.g., GPT, Gemini). * Deep understanding of and hands-on experience with agentic frameworks like LangChain, LangGraph, or CrewAI. * Experience with vector databases (e.g., Pinecone, Weaviate, FAISS). CUSTOMER & COMMUNICATION SKILLS * Proven ability to partner with enterprise stakeholders. * Excellent presentation skills. * Comfortable working independently. * Manage multiple projects simultaneously. LANGUAGE REQUIREMENTS * Full professional proficiency in both Spanish and English (ILR 4 / CEFR C1 or higher) is required. * Lead customer conversations, workshops, and deliverables in Spanish. * Collaborate daily with RapidCanvas’s global engineering, product, and leadership teams in English. PREFERRED SKILLS * Experience with cloud platforms (e.g., AWS, Azure, Google Cloud). * Knowledge of MLOps practices. * Experience in the AI services industry or startup environments. WHY JOIN US * High-impact opportunity: Play a pivotal role in building a new business vertical within a rapidly growing AI company. * Strong leadership & funding: Backed by top-tier investors, our leadership team has deep experience scaling AI-driven businesses. * Recognized as a top 5 Data Science and Machine Learning platform by independent research firm G2 for customer satisfaction. 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