Visa is hiring a Product Manager in Bengaluru to lead the strategy and delivery of digital, AI, and automation products within its Client Services organization, specifically focusing on transforming and automating the end-to-end client service journey, including onboarding, implementation, and incident management.
Not statedAI / ML“The Client Services Digital and AI organization is dedicated to transforming and automating business processes across the end-to-end client service journey, making client and employee interactions with Visa straightforward, intuitive, and rewarding through the design, development, and delivery of enhanced digital experiences.”
Product areasClient Services Digital and AI · Incident-management platforms · Client onboarding and implementation workflows · Service optimization and issue resolution
GoalsTransform and automate business processes across the end-to-end client service journey · Improve processes across Client Services including onboarding, implementation, configuration, testing, licensing, service delivery, issue resolution, and optimization · Drive measurable outcomes in operational efficiency and client/employee experience · Ensure responsible AI outcomes and resilient operations
MarketsGlobal (200+ countries and territories) · India (Bengaluru)
TechArtificial Intelligence (AI) · Generative AI · Agentic AI · Automation · Digital experiences · Incident-management platforms · Enterprise systems · APIs · Data architecture · Cloud services · AI/ML concepts · Model evaluation · Production monitoring