Visa is hiring a Senior Product Manager in Bengaluru to lead the strategy and delivery of digital, automation, and AI products within its Client Services organization. The role focuses on simplifying and automating end-to-end client lifecycle processes, including pre-sales, onboarding, implementation, and issue resolution. Key responsibilities include building AI-enabled solutions and agentic capabilities, developing incident-management platforms for workflow orchestration and root-cause analysis, and driving integrations between enterprise platforms and internal/external systems. The position requires ownership of a product portfolio spanning multiple business domains, with a focus on responsible AI deployment, stakeholder alignment, and mentoring product teams.
Running existing workAI / ML“The Client Services Digital and AI organization is dedicated to simplifying and automating end-to-end business processes across the client lifecycle and making client interactions with Visa straightforward, intuitive, and rewarding through the design, development, and delivery of enhanced digital experiences.”
Product areasClient Services Digital and AI · Incident-management platforms · Enterprise platform integrations · Intelligent automation · Agentic AI capabilities
GoalsSimplify and automate end-to-end business processes across the client lifecycle · Improve client, employee, risk, and operational outcomes · Increase productivity and scalability · Enhance client interactions to be straightforward, intuitive, and rewarding
MarketsGlobal (200+ countries and territories) · India (Bengaluru)
TechAI-enabled solutions · Agentic AI · Intelligent automation · Enterprise platforms · APIs · Data models · Incident-management workflows · Observability tools · AI-native development and design tools