Visa is hiring a Senior Manager of Client Success in Abidjan, Côte d'Ivoire, to manage post-sale relationships for clients in West and Central Africa, focusing on optimizing payment processing performance, driving product adoption, and supporting a broader Client Success transformation.
Scaling existing work“This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with key Visa clients to maximize their benefits realization and value from Visa products through optimizing their performance.”
Product areasPayment processing systems (authorization, clearing, settlement) · Client connectivity · Value Added Services (VAS) · Automated client support tools
GoalsMaximize client benefits realization and value from Visa products · Optimize client performance · Drive Client Success outcomes aligned with the Sales Account Plan · Increase overall transaction performance · Identify opportunities for increased revenue for both the Client and Visa · Cross/up sell Value Added Services (VAS)
MarketsWest and Central Africa · Sub-Saharan Africa
TechGenerative AI tools (e.g. ChatGPT, Microsoft Copilot) · CRM tools · Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)