Visa is hiring a Service Experience Consultant in Bengaluru to support the go-to-market strategy for its Visa Acceptance Platform (Cybersource) and other Value-Added Services. The role involves designing scalable implementation and support experiences, managing pilot deployments, and partnering with Product and Technology teams to ensure successful client adoption of new digital payment solutions across the Asia Pacific region.
Scaling existing work“The Visa Acceptance Platform, also known as Cybersource, is an important part of Visa’s Value-Added Services and broader payments ecosystem. This role supports Visa’s strategy by helping clients successfully implement and adopt Cybersource solutions, while designing consistent and scalable service experiences from implementation through post-launch support.”
Product areasVisa Acceptance Platform (Cybersource) · Value-Added Services (VAS) · Visa Net Infrastructure · Digital payments and acceptance solutions
GoalsHelp clients successfully implement and adopt Cybersource solutions · Design consistent and scalable service experiences from implementation through post-launch support · Strengthen implementation readiness · Improve the client experience · Support Visa’s continued growth in digital payments and acceptance solutions
MarketsAsia Pacific (AP)
TechAPI integration · Transaction processing (message routing, authorization, clearing and settlement) · Payment technologies · Wallet services