Visa is transforming its Corporate IT group into an engineering organization focused on building highly leveraged platforms, enhancing user experience, and driving employee productivity through the adoption of GenAI and Automation, while managing enterprise end-user technologies such as endpoint engineering, mobility, and virtual desktop infrastructure.
Not statedAI / ML“Instead, we are transforming into a true engineering organization where customer experience is paramount, and we create highly leveraged platforms with a focus on operational excellence to ensure our platforms and services are resilient and robust.”
Product areasCorporate IT · Client Engineering · End-user technologies · Virtual Desktop Infrastructure (VDI/Citrix) · Mobile Device Management · Endpoint Engineering
GoalsRedefine approach to technology by moving beyond purchasing off-the-shelf solutions · Create highly leveraged platforms with a focus on operational excellence · Ensure platforms and services are resilient and robust · Enhance user experience and scalability · Drive employee productivity through the adoption of GenAI and Automation · Align with Visa's 2030 goals
MarketsInternal Corporate IT
TechServiceNow · Flexera · Citrix · Virtual Desktop Infrastructure (VDI) · Mobile Device Management (MDM/EMM) · GenAI · Automation · ITIL · Six Sigma · Agile methodologies