Visa is hiring an Associate Systems Analyst for its Major Incident Management (MIM) team in Singapore to coordinate the resolution of high-severity incidents, manage stakeholder communication, and maintain ITIL-compliant incident reporting processes.
Scaling existing work“Join a team dedicated to minimizing the impact of major incidents across the organization.”
Product areasMajor Incident Management · IT Operations · Card Payment Services Processing
GoalsMinimize business disruptions during high-impact incidents · Drive continuous improvement in incident management processes · Ensure clear communication and coordination among stakeholders
MarketsGlobal (200+ countries and territories)
TechITIL framework · Windows · Linux · Cloud computing · MS Co-pilot · Claude code