Visa is seeking a Vice President to lead 24/7 authorization operations for its Payment Products division, overseeing a global team of 100+ professionals. The role focuses on maintaining five- to six-nines availability for real-time transaction processing systems while driving a strategic shift toward automated, AI-enabled operations. Key initiatives include integrating Generative AI, AIOps, and agentic capabilities into the operational foundation to replace manual interventions with orchestrated workflows, detection, and decision-support systems. The VP will also serve as the site lead for Visa's Basingstoke, UK campus, which houses a global data center.
Scaling existing workAI / ML“As Visa’s authorization platforms increase in complexity and scale, Global Operations is evolving its operating model by architecting automation, Generative AI, and AIOps into its operational foundation.”
Product areasPayment Products Authorization Operations · Real-time consumer payment applications and services · Global data centers and processing environments
GoalsAchieve five- and six-nines availability targets · Transform reactive operations into proactive and predictive capabilities · Reduce reliance on manual handoffs and ad-hoc intervention · Ensure reliable, high-quality, 24/7 operational support
MarketsGlobal (200+ countries and territories) · Singapore · United Kingdom (Basingstoke)
TechGenerative AI · AIOps · Agentic capabilities · Observability tools · Microservices architectures · Container-based platforms · Messaging, queuing, and caching technologies · Mainframe-based payment processing platforms