Visa is hiring a Staff Software Engineer in Austin to lead the transition of its Middleware Product Reliability Engineering team from traditional SRE operations to an AI-driven software engineering organization. The role involves designing and building production-grade agentic AI systems, automation frameworks, and self-healing platforms using LLM frameworks (LangChain, LangGraph, RAG) to maintain middleware reliability across 200+ countries.
Not statedAI / ML“We started as an SRE team. Now we're becoming something more — a software engineering organization building agentic AI, automation frameworks, and self-healing platforms that keep Visa's middleware running across 200+ countries.”
Product areasMiddleware Reliability Engineering · Agentic AI Infrastructure · Automation Frameworks · Self-healing Platforms
GoalsTransform traditional operations into a modern, AI-driven software engineering organization · Build intelligent systems that maintain middleware reliability at global scale · Eliminate toil and prevent recurring incidents through automation
MarketsGlobal (200+ countries and territories)
TechPython · Java · Go · LangChain · LangGraph · LlamaIndex · RAG pipelines · MCP · AWS · GCP · Azure · Kubernetes · Terraform · Ansible · Jenkins · Docker · Prometheus · Clickhouse · Grafana · Splunk · Flink · Kafka · Tomcat · Apache · Spring Boot · JBoss · IBM MQ · IBM DataPower · Hazelcast · SQS · NGINX · NodeJS · Connect Direct