Visa is hiring a Senior Consultant, Client Success Manager in London to manage post-sale relationships with financial institutions and merchants, focusing on optimizing product adoption, driving operational performance in face-to-face and card-not-present environments, and supporting a broader Client Success transformation.
Scaling existing work“This role is an exciting opportunity to be at the forefront of Visa’s Client Success transformation by partnering closely with Visa’s clients to maximize their benefits realization and value from Visa products through optimizing their performance in both the face to face and card not present environment.”
Product areasPayments technology · Card-not-present (CNP) payments · Face-to-face payments · Client self-service tools · Visa Rules and mandates compliance
GoalsMaximize client benefits realization and value from Visa products · Optimize client performance in face-to-face and card-not-present environments · Drive client adoption of products and use of self-service tools · Identify new sales opportunities and generate leads · Ensure client compliance with Visa rules, mandates, and regulatory requirements
MarketsUnited Kingdom & Ireland (UK&I) · Global (coordination with global, regional, and in-market teams)
TechAutomated tools and capabilities for client experience · Self-service tools · Data analysis for business solutions