Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role  We are looking for a Staff Software Development Engineer to join our team. This is a hybrid role based in Bangalore or Hyderabad ,India reporting to the Senior Manager, Software Engineering in the Engineering department. You will join the team that built the world’s largest cloud security platform from the ground up, enabling organizations worldwide to harness speed and agility with a cloud-first strategy. With more than 100 patents and 15 million users across 185 countries, you will bring your vision to a team of experts dedicated to enhancing our multitenant architecture and global footprint.  What you’ll do (Role Expectations) * Collaborate with cross-functional teams during the design phase and maintain cloud-based software solutions. * Test at scale, utilizing coding proficiency in Python to automate testing procedures. * Take ownership of diagnosing and resolving customer issues, including recreating production issues and providing necessary workarounds for resolution. * Provide critical insights to the development team to enhance the debug feature of the product. * Develop and maintain robust and scalable test automation frameworks for our cloud security products. * Integrate automated APIs into CI/CD systems (Jenkins/GitLab). Who You Are (Success Profile) * You are a problem-solver who is energized by finding solutions to complex technical challenges and delivering high-impact outcomes. * You are customer-obsessed, anchoring your decisions in solving real-world customer issues and championing their needs from start to finish. * You are a high-trust collaborator who thrives in a team environment, giving and receiving candid feedback to build trust and achieve shared goals. * You are a learner with a growth mindset, constantly developing your technical skills and actively integrating feedback to improve. * You operate with urgency and maintain a strong bias for action, delivering high-impact, high-quality results in a dynamic environment. What We’re Looking for (Minimum Qualifications) * 4+ years of experience building Python-based frameworks (preferably PyTest) for API, protocol, and system tests to drive reliability and coverage across microservices. * Experience building browser automation (Playwright/Selenium) for BA user journeys; capability to integrate synthetic identities, MFA, and just-in-time privileged access. * Experience integrating automation into CI/CD pipelines (Jenkins/GitLab), implementing shift-left gating, test data provisioning, and parallel execution and experience with Cloud and Kubernetes ecosystems (AWS/GCP/Azure, Docker, Helm, Terraform). * Hands-on proficiency with HTTP/HTTPS/TLS, certificates, and debugging network flows using tools like tcpdump and Wireshark. * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain What Will Make You Stand Out (Preferred Qualifications) * Practical experience using Identity Providers (IdP) such as Okta, Azure AD, or Ping, including configuring SAML/OIDC apps, MFA policies, groups, and SCIM provisioning for test environments. * Knowledge and hands-on experience with Zero Trust Network Access (ZTNA) architectures. * Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain #LI-AN4 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: * Various health plans * Time off plans for vacation and sick time * Parental leave options * Retirement options * Education reimbursement * In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.