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pango.ai · 4 open roles in the last 6 months · hiring in 2 countries
Startup brief from its YC profile and homepage and 4 roles from the last year · updated 19 Oct 2026. Not a statement by the company.
Founded 2025 · 5 people · New York City, NY
Pango brings an online store's shipments, returns and customer updates into one platform: booking and routing across 100+ carriers, delivery dates at checkout, branded tracking pages, a self-service returns portal and warehouse pick-and-pack. AI agents handle routine work such as routing shipments, processing returns and resolving exceptions, and pass cases to the merchant's team when judgement is needed; merchants set up rules by asking in plain language. Its customers are e-commerce brands, many on Shopify.
Two founding engineers across Stockholm, San Francisco and New York to build the platform that unifies shipping, tracking, returns and warehouse workflows, and the agents that run them.
A sales and growth hire selling to B2C Shopify brands in Europe and the US, with a lot of outbound calling, and a founders associate working with the founders, including on contracts with large Swedish brands.
A brief, not a roadmap: Pango posted fewer than 5 roles in the last year, too few to read a direction from. It becomes a roadmap once there are more.