Develop collection strategies and analytics for Paytm’s lending collections business to improve recoveries, control losses, and optimize collection performance.
Scaling existing work“Regular improvement in processes & collection strategies. A/B testing, data analysis and iterations.”
Product areasLending collections · Collection strategy and analytics · Loss forecasting and recovery rates · MIS reporting automation
GoalsImprove resolution and recovery rates across products and collection buckets · Increase accuracy of loss forecasts · Optimize collection performance through customer segmentation and contact strategies · Improve productivity by automating processes, data, models, and MIS reports
MarketsIndia · Consumers · Merchants
TechMS Excel · PowerPoint · Tableau · SQL · R · Python