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ServiceNow
servicenow.com · 709 open roles in the last 6 months · hiring in 20 countries
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servicenow.com · 709 open roles in the last 6 months · hiring in 20 countries
Inferred from 760 job postings from the last year, with recent ones weighted more · updated 24 Oct 2026. Not a statement by the company.
1m 623m 916m 921y 92
ServiceNow is combining Armis, Veza and its Security and Risk group into what postings call an autonomous defense platform. Engineering builds an exploitability engine that ranks security work by realistic attack paths and a zero-to-one deep security product; sales has the largest single block of recent hiring, with Armis and Veza AEs, eight-at-a-time solution consultant postings, GSI partner managers in newly created roles after what postings call a record year, an Identity centre of excellence, and a customer success team for OT, ICS and hospital medical-device security.
1m 533m 636m 631y 63
Partners deliver about 90% of deployments, and ServiceNow is building an AI-native partner ecosystem across five routes to market, including Deloitte for an Autonomous Workforce motion and a sovereign cloud partner programme for regulated markets. Data & Analytics PMs aim to grow Workflow Data Fabric and RaptorDB from about $600M to $1.5B, while platform teams run Kubernetes across hyperscaler, on-prem and sovereign clouds and US-person-only teams serve regulated markets.
1m 423m 636m 661y 66
The core platform push is agentic: the Otto conversational and orchestration runtime with A2A and MCP, AI Specialists that autonomously resolve cases across IT, CRM, HR and Security, a new AI (Super Intelligence) Control Tower to govern every model, agent and dataset, Workflow Data Fabric zero-copy connectors, and in-house LLM training for 9,000+ customers. A large evaluation effort backs it: model-based judges that score agent traces, a 'hill climbing' programme that tests AI Specialists against real customer instances to cut quality loops from weeks to days, and research on agent safety and memory in Montreal and Santa Clara.
1m 213m 566m 621y 62
Moveworks, acquired in December 2025 and used by 5.5 million+ employees, is hiring for its agent runtime, a conversation engine for hundreds of millions of users, an agent evaluation platform whose judges double as process reward models, Tool Studio for developers to build agents (starting with ServiceNow catalog items) and agent-native enterprise search. It is moving to tri-cloud, on-prem and SPC deployment, and the field now sells it through a new Employee Experience business unit.
1m 363m 446m 441y 44
CRM ('CRM built to finish the work') is being rebuilt as AI-native, with Sales CRM and CPQ reimagined after the Logik.ai acquisition and a new partner relationship management product. Pre-sales is moving from demos to working proofs of value and a forward-deployed engineer model, and a new Applied AI forward-deployed team in London, Dublin and Amsterdam embeds with strategic customers.
1m 163m 206m 201y 20
Veza engineers build Agent Identity Security (agent discovery, runtime authorization, access policy and identity governance for non-human identities) on an access graph with 30 billion+ permissions under management, while the platform's own access control layer is extended to secure agent access and internal IAM teams add non-human identity governance.
1m 143m 216m 211y 21
ServiceNow is building autonomous voice agents for customer service and a native contact centre as CCaaS and CRM converge: CRM Voice AI product managers, a contact centre frameworks director, self-hosted voice models and a VAD-to-STT-to-LLM pipeline, VoIP infrastructure, and forward-deployed voice engineers who ship agents into customer telephony.
1m 153m 206m 201y 20
A new OT and cyber-physical systems motion built on Armis: five senior solution sales executives for US West state and local government, three senior managers building a global OT solution consulting team, and Armis Centrix sold to special operations commands for on-prem and air-gapped environments.