The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Central Eastern Europe region with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory. What you get to do in this role: The Commercial Account Executive builds relationships within commercial-size clients while achieving quarterly and annual sales quotas for an assigned territory. * Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan * Win new logos and expand existing customers * Partner with the marketing team to initiate marketing plans to increase growth * Qualify prospects and develop new sales opportunities and ongoing revenue streams * Arrange and conduct initial product demonstrations and presentations * Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams * Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap To be successful in this role you have: * Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. * 4+ years of experience in a Commercial Account Executive (or equivalent) role within the SaaS industry * Experience achieving sales targets * Experience of working across CEE countries * Ability to work in a matrixed support organization and using multiple virtual specialists * Executive-level relationship management experience * Ability to provide transparency to sales process with excellent CRM hygiene * Travel: 30-40% * Knowledge of a CEE language is an advantage Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.  Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.  From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.